Our work

Some examples are shown below, talk to us to find out more about what we do.

  • Institute of Directors

    How do we create a platform to grow our business?
    Developing the strategy and roadmap to deliver a multi-year transformation project.

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  • Waka Kotahi

    How do we find out how children get to school?
    A simple question that took three years, several prototypes, a false start, a complete rebuild, and a global pandemic to answer.

    View

  • Wellington City Council

    How can digital support transforming our streets?
    Working as a trusted partner to guide improvements in transport communication and consultations.

    View

  • mysuper

    Is our website the problem?
    With fewer people signing up online, it was tempting to redesign the website, but that wasn’t really the issue.

    View

  • Life Flight

    Could we use digital to increase donations?
    How understanding the customer better led to an increase in donations and improvements across every channel.

    View

  • Te Waihanga | Infrastructure Commission

    How can digital to make it easy to adopt our thinking?
    Creating and coordinating multiple websites to help Te Waihanga share its ground-breaking thinking.

    View

  • NZ Rugby

    Do we need so many websites?
    Helping NZ Rugby decide who to focus on and why, so it could reduce the growing cost and number of websites it maintained.

    View

  • Meridian Energy

    Will a new website really make a difference?
    Finding what matters to give purpose to the redesign.

    View

  • Powershop

    Should we rebuild our website?
    Moving the company from a website rebuild that would have delivered very little, to a project that resulted in acquiring more customers.

    View

“Your approach meant that we didn’t start with a blank sheet, we hit the ground running.”

— John Summers, Engagement and Digital Manager, Te Waihanga

Can we help?

If you're wondering what to do, we can help. It doesn't cost anything to ask, so drop us a line, we love sharing our thoughts and advice.

  • If you have a specific question or want to know how we could help, send us an email.

    hello@diagram.co.nz

  • It'd be great to meet you and talk through your thinking.

    Set up a time

  • If you're in Wellington, Tom would love to buy you a coffee and chat all things digital.

    tom@diagram.co.nz